Q&A Session: Insights from Our Stylists

Posted by Allyson Meyer on

Discover the Expertise, Experience, and Tips from Our Talented Team

Curious about the secrets behind achieving that perfect hairstyle or maintaining healthy hair? Our team of expert stylists is here to share their insights, experiences, and tips to help you look and feel your best. Get ready for an exclusive Q&A session with our talented professionals!


Q: Can you share any memorable client transformations that you've been a part of?

Danielle: The relationships, the clients who have been with me over 10 years. I cherish them. Anytime my client says, “I trust you 100% to do whatever you want with my hair,” nothing beats that.

Q: How do you handle challenging or difficult clients, and what strategies do you use to ensure customer satisfaction?

Morgan: I think making sure the client is validated and heard is crucial. It's all about effective communication and understanding the importance of hair to some people. Asking the right questions in the right way has helped me in the past.

Q: How do you prioritize hair health and minimize damage during styling processes such as coloring or heat treatments?

London: Our CPR and Crystal Gel treatments help remove previous color/mineral buildup. Using heat protectant and ensuring heat settings are appropriate for the type and texture of hair are also essential.

Q: What are your top recommendations for achieving volume and thickness in thin or fine hair?

Kathryn: I love to start with a good shampoo and conditioner, then use either a thickening spray or salt spray at the root to give it a boost while blow-drying. Finish with a dry volume or texture spray for added oomph.

Q: How do you address concerns related to hair loss or thinning, and what solutions do you offer to clients?

Danielle: Discussing possible changes with hormones, lifestyle, and diet is crucial. I also recommend scalp treatments to remove buildup and impurities, along with vitamins, supplements, and healthy eating.

Q: What role do you believe hair plays in overall confidence and self-expression?

Becca: Hair is crucial to self-confidence and self-expression. The key is to do your hair the way that makes you smile, regardless of trends and hair “rules.”

Q: Can you share any tips for maintaining hairstyles in different climates or weather conditions?

Leslie: In hot weather, I suggest using a humidity spray, and hairspray is always safe in windy or rainy weather. Using the right products for your hair type can also save your hair outdoors.

Q: What do you enjoy most about working in our salon environment, and how does it contribute to your professional growth?

Becca: The ego-free environment fosters a friendly work environment and personal and professional growth. Plus, we have the best snacks!

Q: What hair care myths or misconceptions do you frequently encounter, and how do you address them with clients?

Katrina: Over-washing hair is a common myth. Educating clients to wash less to prevent an oily scalp is essential.

Q: What is your area of expertise or specialization within the field of hairstyling?

Sophia: I love all things hair! My expertise lies in knowledge sharing, tailoring services to meet clients' needs, and focusing on cutting, curls, and custom coloring.

Q: What sets our salon apart from others, in your opinion?

Mia: We focus a lot on our clients' experience, offering the best customer service around. We are very accommodating to work with clients and their schedules.

Q: What hair care tips do you often recommend to your clients for maintaining healthy hair?

Brittany: I recommend limiting hair washing, always using a heat protectant, regular trims and only use hot tools once between washes.

Q: How do you stay updated on the latest trends and techniques in hairstyling?

Mia: I browse Instagram reels and different stylists' pages to find inspiration. Having multiple sources helps me stay updated on the latest trends.

Q: What are some common misconceptions about hair care that you’d like to debunk?

London: People often think that washing hair more often gets rid of greasiness, and that their midlengths and ends will not be clean if not shampooed directly.  However, this is false the shampoo flows to your mid lengths and ends when rinsing your scalp.  The other misconception is that Keratin Treatments will completely straighten hair.  False! It smooths, closes the cuticle and makes frizzy hair more manageable. To learn more about our Keratin Treatments click here: 

Q: Can you describe your approach to consultation and how you tailor services to meet each client's needs?

Sophia: Consultation is key to creating a symbiotic relationship between client and stylist/artist. Making sure to ask about history and goals to create a style that best suits each individual is essential.

Q: What are your favorite hair care products or tools that you swear by?

Katrina: Shampoo - R+Co. Television, Conditioner - Oribe Hair Alchemy, Treatment Product - Shu Uemura Essence Absolue, Blowdry Product - Shu Uemura Tsuki  or R+Co. Mood Swing, Finishing Oil - R+Co. Two Way Mirror, Texture Spray - Oribe Dry Texture Spray or R+Co. Rockaway, Curl Cream - R+Co. Turntable or Shu Uemura Kaze Wave. 

Q: What do you enjoy most about being a hairstylist, and what keeps you passionate about your work?

Morgan: I enjoy the connection you make with complete strangers. Each client is like a walking, talking sculpture, and I think that is pretty cool.

Q: Finally, can you reveal any upcoming trends or styles that you're excited about?

Brittany: For color, I am loving Cool Reds, my favorite glossy shiny healthy hair. As for cuts, low maintenance cuts that work with a brush. Explore these expert insights and tips from our talented team to elevate your hairstyling game and achieve your desired look with confidence!

Q: Can you share any insider tips or secrets for achieving salon-quality results at home?

Leslie: Always purchase professional salon products, use good quality salon tools, round brushes, irons with temperature settings, rollers and NEVER use box dye.

Q: Are there any hair care myths that you frequently encounter, how do you address them with clients?

Katrina: Over-washing hair! Washing your hair less will prevent an oily scalp.

Q: How do you ensure a positive and comfortable experience for your clients during their salon visits?

Kathryn: Making sure the guest feels comfortable in my chair is one of my top priorities.  I always say, “This is your time”, I am here to listen to your needs.  If you need to vent, distract, do work, or just relax, I am here for you!

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